Information Technology

In support of the University’s mission, the Information Technology Department is committed to providing technology services that will provide our students, faculty, and staff the tools necessary to achieve their respective educational and institutional goals.

The IT staff is responsible for maintaining the entire campus computing infrastructure. This includes wired and wireless network infrastructure, all networking equipment, and the campus data center. Campus data servers are available 24/7/365 and are backed up on a daily basis. Although the IT staff does not work on or maintain staff and student personal computers, we are available to assist with any technology-related questions you may have.

The Ozarks campus provides network access to students in five on-campus computer labs. Each lab features Dell® computers powered by Windows 10 Professional® and the Microsoft Office 2016® suite. Every lab also includes at least one laser printer. Wireless only network access is available in all University Residence Halls. Public wireless internet access is available in all Academic Buildings and the campus mall area.

Our offices are located in the Chapman Innovation Hub on the lower level of the Robson Library building.

Walk in Hours

Staff

Four full-time employees staff the IT department, with offices on the lower level of the Robson Library building.

Glendon Jenkins, Co-Director of Information Technology
Vickie Alston, Co-Director of Information Technology
Stephen Adams, Information Technology Manager
Greg Stone, Sr. IT Technician

Microsoft Office

Ozarks provides Microsoft Office 365 to all students. This means the latest version of the Office productivity suite, excluding Microsoft Access. This includes Word, Excel, PowerPoint, OneNote, and more available offline and online use to best prepare you for class. As long as you’re a student here and the Microsoft program continues, you’ll be able to use this software for free.

• You can install Office on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad!)
• Use OneDrive for automatic device syncing and take advantage of 1TB of online storage
• Gain valuable skills on the world’s most popular productivity software
• Use the same programs as your professors to ensure full file fidelity

To get your Office products follow these simple steps:

1. For PC and Mac:
   • Visit Office.com
   • Click through to sign in with school-provided credentials & download
   • On the home page, select install apps
2. For iOS and Android:
   • Download from your app store
3. Sign in with your school credentials for full editing capability

You will need your Ozarks’ email address to sign in. If you have trouble installing Office, this guide may resolve your issue.

What happens when I graduate or un-enroll from the University?

When you are no longer a student at Ozarks, we will reclaim your Office 365 Education license by reassigning it back to our license pool. Access to the online services and your personal documents stored in your OneDrive for Business account will go away after you graduate or un-enroll from the University.

This means you will lose access to the online services and data. Your data will be held for 30 days, then automatically deleted. Users who still have Office 365 ProPlus installed on their device will have reduced functionality and unlicensed product notifications will pop up until you acquire another active Office 365 subscription.

Prior to graduation or leaving the University, you should take these steps:

• Access your personal documents stored in OneDrive for Business that are associated with your school account and move them to another storage location such as your local laptop hard drive, or a USB flash drive. For more information on how to get OneDrive see: Get OneDrive on your device.
• Also note that after moving documents out of your school OneDrive for Business account, you can continue to access and edit your documents with free Office Online after leaving school.

MacBook Neo

The University launched a campus-wide digital learning initiative in 2018 that supports and enhances teaching and learning by providing every student and faculty member with a MacBook Neo. The initiative, named Compass, is a comprehensive student success program that provides universal access to a common set of learning technologies. As opposed to typical bring-your-own-device initiatives on many campuses, this program ensures that all students have access to the same level of technology, irrespective of socioeconomic or financial background. This essentially levels the playing field for all learners, meaning everyone starts the race from the same starting line.

Students will be able to keep their MacBook Neo if they remain enrolled as a full-time student at the University for a minimum of six (6) consecutive semesters. (Note that semesters do not include summer terms.) Upon completion of six (6) consecutive semesters of enrollment or upon graduation from University of the Ozarks (whichever comes first), ownership of the MacBook Neo will be transferred to the student with no additional charges. If a student leaves before completing six semesters at the University, they will have the option to purchase their MacBook Neo at a pro-rated amount. The pricing schedule varies yearly.

You will receive your Neo after you arrive on campus and will receive a separate communication identifying the time and place of pick-up.